Information professionals work in dynamically changing environments with a diverse range of patrons, which can sometimes present stressful situations. This book seeks to aid staff in information and heritage organizations in steering through challenges by fostering a culture grounded in kindness and wellbeing, promoting a more supportive and understanding work environment.
The strategies presented in this book will ensure the sustained mental health and satisfaction of both staff and the patrons they serve, underlining a human-centered approach to library management and community service. Coverage includes
- practicalities of kindness in the workplace;
- crafting a culture of kindness; and
- kind use of data for wellbeing.
This book explores the practical implementation of policies that support a kind and healthy work environment. Readers will learn how to create strategies that foster collaboration, open communication, and mutual respect among staff and patrons.
| Format |
Häftad |
| Omfång |
400 sidor |
| Språk |
Engelska |
| Förlag |
Facet Publishing |
| Utgivningsdatum |
2024-07-25 |
| ISBN |
9781783307128 |