We all want to get to yes, but what happens when the other person keeps saying no?
How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?
In
Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partnersYou’ll learn how to:
• Stay in control under pressure
• Defuse anger and hostility
• Find out what the other side really wants
• Counter dirty tricks
• Use power to bring the other side back to the table
• Reach agreements that satisfies both sides'' needs
Getting Past No is the state-of-the-art book on negotiation for the twenty-first centuryIt will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!
| Format |
Häftad |
| Omfång |
208 sidor |
| Språk |
Engelska |
| Förlag |
Bantam Doubleday Dell Publishing Group Inc |
| Utgivningsdatum |
1993-01-01 |
| ISBN |
9780553371314 |
