Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way (inbunden, eng)
A firsthand look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization.
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EAN: 9780071806305
Specifikation
Böcker
- Format Inbunden
- Antal sidor 304
- Språk Engelska
- Utgivningsdatum 2015-12-16
- ISBN 9780071806305
- Förlag McGraw-Hill Education - Europe